Your download link and password are printed on the sheet(s) of paper included in your kit.

Before contacting us about missing links or passwords please check the paperwork in your kit.

Please note that we test all of the instruction links daily! If you get a page not found or page has moved error please try the following.

• Check your spelling! It is easy to misspelled when typing in long links.
• Make sure you typed the link in lower case letterers.
• Make sure you type it into the correct address bar at the top your browser. Do not type it into the Google search window as this will not bring up the page. See example below.
  

If all else fails please email us so that we can assist you with the links.  

Please include the following information with your email.  

First Name , Last Name, Order ID, Zip Code

Send your emails to the following address...